In case of issues with an accommodation provider the best thing to do is to contact them directly for 3 simple reasons:

• they’ll be able to address your enquiry promptly
• they have direct control of your accommodation
• they have a great experience in customer service

You can find the details of your accommodation provider on YOUR CONTRACT/LICENCE, BOOKING RECEIPT, ETC. or you can ask our team.

If you have made a booking with us you can contact us at any time via email or telephone.
  +44 7590 377 274
 info@roomclub.com

You can also get in touch the agent that is dealing with your booking at the e-mail address you used to contact them.

However if for any reason you want to contact the support team, please send an e-mail to customer@roomclub.com

As in many other things in life, communication is the key to success.

We are always here to help you, don’t hesitate to contact us for all your other enquiries at:
 customer@roomclub.com