We at Room Club know very well the importance of customer service and helping our clients.
In case of issues with an accommodation provider the best thing to do is to contact them directly for 3 simple reasons:
- they’ll be able to address your enquiry promptly
- they have direct control of your accommodation
- they have a great experience in customer service
You can find the details of your accommodation provider on YOUR CONTRACT/LICENCE, BOOKING RECEIPT, ETC. or you can ask our team.
If you have made a booking with us you can contact us at any time via email or telephone.
+44 7590 377 274
You can also get in touch the agent that is dealing with your booking at the e-mail address you used to contact them.
However if for any reason you want to contact the support team, please send an e-mail to [email protected]